{"id":149,"date":"2026-07-31T14:27:45","date_gmt":"2026-07-31T07:27:45","guid":{"rendered":"\/sisap-phu-huynh\/?post_type=ht_kb&#038;p=149"},"modified":"2026-08-03T08:12:58","modified_gmt":"2026-08-03T01:12:58","slug":"khi-dang-nhap-vao-ung-dung-bao-sai-ten-dang-nhap-va-mat-khau-thi-phai-lam-the-nao","status":"publish","type":"ht_kb","link":"\/sisap-phu-huynh\/knowledge-base\/khi-dang-nhap-vao-ung-dung-bao-sai-ten-dang-nhap-va-mat-khau-thi-phai-lam-the-nao\/","title":{"rendered":"Khi \u0111\u0103ng nh\u1eadp v\u00e0o \u1ee9ng d\u1ee5ng b\u00e1o sai t\u00ean \u0111\u0103ng nh\u1eadp v\u00e0 m\u1eadt kh\u1ea9u th\u00ec ph\u1ea3i l\u00e0m th\u1ebf n\u00e0o?"},"content":{"rendered":"<h3 id=\"1-tong-quan\">1. T\u1ed5ng quan<\/h3>\n<p>B\u00e0i vi\u1ebft h\u01b0\u1edbng d\u1eabn c\u00e1ch x\u1eed l\u00fd l\u1ed7i kh\u00f4ng th\u1ec3 \u0111\u0103ng nh\u1eadp v\u00e0o \u1ee9ng d\u1ee5ng <strong>SISAP Ph\u1ee5 huynh<\/strong>.<br \/>\nL\u1ed7i n\u00e0y x\u1ea3y ra khi h\u1ec7 th\u1ed1ng hi\u1ec3n th\u1ecb th\u00f4ng b\u00e1o t\u00e0i kho\u1ea3n ho\u1eb7c m\u1eadt kh\u1ea9u kh\u00f4ng ch\u00ednh x\u00e1c <em>(nh\u01b0 h\u00ecnh \u1ea3nh b\u00ean d\u01b0\u1edbi)<\/em>. Nguy\u00ean nh\u00e2n do ng\u01b0\u1eddi d\u00f9ng nh\u1eadp sai s\u1ed1 \u0111i\u1ec7n tho\u1ea1i \u0111\u00e3 \u0111\u0103ng k\u00fd v\u1edbi nh\u00e0 tr\u01b0\u1eddng ho\u1eb7c qu\u00ean m\u1eadt kh\u1ea9u.<\/p>\n<h3 id=\"2-cac-buoc-thuc-hien\">2. C\u00e1c b\u01b0\u1edbc th\u1ef1c hi\u1ec7n<\/h3>\n<p>Trong tr\u01b0\u1eddng h\u1ee3p ph\u1ee5 huynh \u0111\u0103ng nh\u1eadp m\u00e0 \u1ee9ng d\u1ee5ng hi\u1ec3n th\u1ecb th\u00f4ng b\u00e1o \u201cB\u1ea1n \u0111\u00e3 nh\u1eadp sai th\u00f4ng tin \u0111\u0103ng nh\u1eadp vui linfg th\u1eed l\u1ea1i. Ho\u1eb7c s\u1eed d\u1ee5ng ch\u1ee9c n\u0103ng l\u1ea5y l\u1ea1i m\u1eadt kh\u1ea9u\u201d nh\u01b0 \u1ea3nh d\u01b0\u1edbi:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-23179\" src=\"https:\/\/emishelp.misa.vn\/wp-content\/uploads\/2022\/02\/sai-MK.png\" sizes=\"auto, (max-width: 236px) 100vw, 236px\" srcset=\"\/wp-content\/uploads\/2022\/02\/sai-MK.png 395w, \/wp-content\/uploads\/2022\/02\/sai-MK-138x300.png 138w, \/wp-content\/uploads\/2022\/02\/sai-MK-23x50.png 23w, \/wp-content\/uploads\/2022\/02\/sai-MK-28x60.png 28w, \/wp-content\/uploads\/2022\/02\/sai-MK-46x100.png 46w\" alt=\"\" width=\"236\" height=\"513\" \/><\/p>\n<p><strong>C\u00e1ch 1: Ki\u1ec3m tra l\u1ea1i th\u00f4ng tin \u0111\u0103ng nh\u1eadp<\/strong><\/p>\n<p>Ki\u1ec3m tra k\u1ef9 l\u1ea1i\u00a0<strong>S\u1ed1 \u0111i\u1ec7n tho\u1ea1i<\/strong>\u00a0v\u00e0\u00a0<strong>M\u1eadt kh\u1ea9u<\/strong>. \u0110\u1ea3m b\u1ea3o s\u1ed1 \u0111i\u1ec7n tho\u1ea1i nh\u1eadp v\u00e0o ch\u00ednh x\u00e1c l\u00e0 s\u1ed1 \u0111\u00e3 \u0111\u0103ng k\u00fd s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 v\u1edbi nh\u00e0 tr\u01b0\u1eddng.<\/p>\n<p>Anh\/ch\u1ecb vui l\u00f2ng ki\u1ec3m tra l\u1ea1i S\u1ed1 \u0111i\u1ec7n tho\u1ea1i \u0111\u0103ng nh\u1eadp v\u00e0 M\u1eadt kh\u1ea9u \u0111\u00e3 \u0111\u00fang v\u1edbi s\u1ed1 \u0111i\u1ec7n tho\u1ea1i \u0111\u0103ng k\u00fd s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 v\u1edbi nh\u00e0 tr\u01b0\u1eddng ch\u01b0a.<\/p>\n<p><strong>C\u00e1ch 2: \u0110\u1eb7t l\u1ea1i m\u1eadt kh\u1ea9u m\u1edbi<\/strong><\/p>\n<p>N\u1ebfu kh\u00f4ng nh\u1edb th\u00f4ng tin, t\u1ea1i m\u00e0n h\u00ecnh \u0111\u0103ng nh\u1eadp, ch\u1ecdn\u00a0<strong>Qu\u00ean m\u1eadt kh\u1ea9u<\/strong> \u0111\u1ec3 h\u1ec7 th\u1ed1ng g\u1eedi m\u00e3 x\u00e1c th\u1ef1c (OTP) v\u00e0 thi\u1ebft l\u1eadp l\u1ea1i m\u1eadt kh\u1ea9u m\u1edbi.<\/p>\n<p><em>(Xem th\u00eam: H\u01b0\u1edbng d\u1eabn\u00a0<a href=\"https:\/\/helpemis.misa.vn\/sisap-phu-huynh\/knowledge-base\/phu-huynh-quen-mat-khau-phai-lam-the-nao\/\" target=\"_blank\" rel=\"noopener\">l\u1ea5y l\u1ea1i m\u1eadt kh\u1ea9u \u0111\u0103ng nh\u1eadp<\/a>\u00a0khi qu\u00ean)<\/em><\/p>\n<p><strong><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-23180\" src=\"https:\/\/emishelp.misa.vn\/wp-content\/uploads\/2022\/02\/1.jpg\" sizes=\"auto, (max-width: 237px) 100vw, 237px\" srcset=\"\/wp-content\/uploads\/2022\/02\/1.jpg 287w, \/wp-content\/uploads\/2022\/02\/1-139x300.jpg 139w, \/wp-content\/uploads\/2022\/02\/1-23x50.jpg 23w, \/wp-content\/uploads\/2022\/02\/1-28x60.jpg 28w, \/wp-content\/uploads\/2022\/02\/1-46x100.jpg 46w\" alt=\"\" width=\"237\" height=\"513\" \/><\/strong><\/p>\n<p><strong>C\u00e1ch 3: S\u1eed d\u1ee5ng ph\u01b0\u01a1ng th\u1ee9c \u0111\u0103ng nh\u1eadp kh\u00e1c<\/strong><\/p>\n<p>\u0110\u1ec3 thao t\u00e1c nhanh ch\u00f3ng h\u01a1n, ch\u1ecdn\u00a0<strong>\u0110\u0103ng nh\u1eadp qua Zalo<\/strong>. L\u01b0u \u00fd, s\u1ed1 \u0111i\u1ec7n tho\u1ea1i Zalo c\u1ee7a b\u1ea1n ph\u1ea3i tr\u00f9ng kh\u1edbp v\u1edbi s\u1ed1 \u0111i\u1ec7n tho\u1ea1i \u0111\u00e3 \u0111\u0103ng k\u00fd v\u1edbi nh\u00e0 tr\u01b0\u1eddng.<\/p>\n<p><em>(Xem th\u00eam:\u00a0<a href=\"https:\/\/helpemis.misa.vn\/sisap-phu-huynh\/knowledge-base\/lam-the-nao-de-dang-nhap-sisap-phu-huynh-qua-zalo\/\" target=\"_blank\" rel=\"noopener\">H\u01b0\u1edbng d\u1eabn \u0111\u0103ng nh\u1eadp SISAP qua Zalo)<\/a><\/em><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-23181 size-full\" src=\"https:\/\/emishelp.misa.vn\/wp-content\/uploads\/2022\/02\/image_2021_08_10T10_19_48_729Z-513x1024-1.png\" sizes=\"auto, (max-width: 513px) 100vw, 513px\" srcset=\"\/wp-content\/uploads\/2022\/02\/image_2021_08_10T10_19_48_729Z-513x1024-1.png 513w, \/wp-content\/uploads\/2022\/02\/image_2021_08_10T10_19_48_729Z-513x1024-1-150x300.png 150w, \/wp-content\/uploads\/2022\/02\/image_2021_08_10T10_19_48_729Z-513x1024-1-25x50.png 25w, \/wp-content\/uploads\/2022\/02\/image_2021_08_10T10_19_48_729Z-513x1024-1-30x60.png 30w, \/wp-content\/uploads\/2022\/02\/image_2021_08_10T10_19_48_729Z-513x1024-1-50x100.png 50w\" alt=\"\" width=\"513\" height=\"1024\" \/><\/p>\n<h3 id=\"3-cau-hoi-thuong-gap\">3. C\u00e2u h\u1ecfi th\u01b0\u1eddng g\u1eb7p<\/h3>\n<h4><strong>3.1. Kh\u00f4ng nh\u1eadn \u0111\u01b0\u1ee3c m\u00e3 x\u00e1c th\u1ef1c, m\u00e3 k\u00edch ho\u1ea1t ho\u1eb7c ph\u1ea7n m\u1ec1m b\u00e1o \u201cMisa g\u1eb7p s\u1ef1 c\u1ed1\u201d khi b\u1ea5m qu\u00ean m\u1eadt kh\u1ea9u<\/strong><\/h4>\n<section class=\"text-token-text-primary w-full focus:outline-none [--shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-(--header-height)\" dir=\"auto\" data-turn-id=\"f253c31d-90d3-487a-855c-eaa65c94e8eb\" data-testid=\"conversation-turn-5\" data-scroll-anchor=\"false\" data-turn=\"user\"><\/section>\n<section class=\"text-token-text-primary w-full focus:outline-none [--shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto [content-visibility:auto] supports-[content-visibility:auto]:[contain-intrinsic-size:auto_100lvh] R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"request-WEB:627f15dd-3cf5-41f0-86d7-586b10dfe1db-2\" data-testid=\"conversation-turn-6\" data-scroll-anchor=\"false\" data-turn=\"assistant\">\n<div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm\/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg\/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\">\n<div class=\"flex max-w-full flex-col gap-4 grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+&amp;]:mt-1\" dir=\"auto\" tabindex=\"0\" data-message-author-role=\"assistant\" data-message-id=\"fcde975a-e0e8-422d-b831-66846a1a716f\" data-message-model-slug=\"gpt-5-3\" data-turn-start-message=\"true\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden\">\n<div class=\"markdown prose dark:prose-invert w-full wrap-break-word light markdown-new-styling\">\n<p data-start=\"0\" data-end=\"36\">Anh\/ch\u1ecb l\u00e0m nhanh theo c\u00e1c b\u01b0\u1edbc sau:<\/p>\n<ul data-start=\"38\" data-end=\"311\" data-is-last-node=\"\" data-is-only-node=\"\">\n<li data-section-id=\"1dxktcf\" data-start=\"38\" data-end=\"109\">M\u1edf tr\u00ecnh duy\u1ec7t (Chrome, C\u1ed1c C\u1ed1c\u2026) tr\u00ean m\u00e1y t\u00ednh ho\u1eb7c m\u00e1y t\u00ednh b\u1ea3ng.<\/li>\n<li data-section-id=\"gacjc0\" data-start=\"110\" data-end=\"190\">Truy c\u1eadp\u00a0<a href=\"https:\/\/id.misa.vn\/\">ID.MISA.VN\/<\/a>\u00a0nh\u1eadp\u00a0<strong data-start=\"143\" data-end=\"160\">s\u1ed1 \u0111i\u1ec7n tho\u1ea1i\/<\/strong>\u00a0ch\u1ecdn\u00a0<strong data-start=\"168\" data-end=\"187\">\u201cQu\u00ean m\u1eadt kh\u1ea9u\u201d<\/strong>.<\/li>\n<li data-section-id=\"3bt7o5\" data-start=\"191\" data-end=\"245\">Nh\u1eadp m\u00e3 g\u1eedi v\u1ec1 \u0111i\u1ec7n tho\u1ea1i v\u00e0 t\u1ea1o\u00a0<strong data-start=\"226\" data-end=\"242\">m\u1eadt kh\u1ea9u m\u1edbi<\/strong>.<\/li>\n<li data-section-id=\"rb8oo8\" data-start=\"246\" data-end=\"311\" data-is-last-node=\"\">M\u1edf l\u1ea1i \u1ee9ng d\u1ee5ng tr\u00ean \u0111i\u1ec7n tho\u1ea1i v\u00e0 \u0111\u0103ng nh\u1eadp b\u1eb1ng m\u1eadt kh\u1ea9u m\u1edbi.<\/li>\n<\/ul>\n<h4><strong>3.2. \u0110\u0103ng nh\u1eadp \u0111\u01b0\u1ee3c tr\u00ean iPhone (iOS) nh\u01b0ng \u0111i\u1ec7n tho\u1ea1i Android b\u00e1o l\u1ed7i<\/strong><\/h4>\n<p data-start=\"71\" data-end=\"234\">Tr\u01b0\u1eddng h\u1ee3p t\u00e0i kho\u1ea3n \u0111\u0103ng nh\u1eadp b\u00ecnh th\u01b0\u1eddng tr\u00ean iPhone nh\u01b0ng \u0111i\u1ec7n tho\u1ea1i Android l\u1ea1i b\u00e1o l\u1ed7i, nguy\u00ean nh\u00e2n c\u00f3 th\u1ec3 do \u1ee9ng d\u1ee5ng tr\u00ean Android \u0111ang s\u1eed d\u1ee5ng phi\u00ean b\u1ea3n c\u0169.<\/p>\n<p data-start=\"236\" data-end=\"281\">Anh\/ch\u1ecb vui l\u00f2ng th\u1ef1c hi\u1ec7n theo c\u00e1c b\u01b0\u1edbc sau:<\/p>\n<ul data-start=\"282\" data-end=\"427\">\n<li data-section-id=\"cj9ug1\" data-start=\"282\" data-end=\"326\">X\u00f3a \u1ee9ng d\u1ee5ng SISAP tr\u00ean \u0111i\u1ec7n tho\u1ea1i Android<\/li>\n<li data-section-id=\"7rbc6f\" data-start=\"327\" data-end=\"394\">V\u00e0o CH Play \u0111\u1ec3 t\u1ea3i v\u00e0 c\u00e0i \u0111\u1eb7t l\u1ea1i phi\u00ean b\u1ea3n m\u1edbi nh\u1ea5t c\u1ee7a \u1ee9ng d\u1ee5ng<\/li>\n<li data-section-id=\"15ghu2d\" data-start=\"395\" data-end=\"427\">Sau \u0111\u00f3 \u0111\u0103ng nh\u1eadp l\u1ea1i t\u00e0i kho\u1ea3n<\/li>\n<\/ul>\n<p data-start=\"429\" data-end=\"545\">N\u1ebfu \u0111\u00e3 c\u00e0i l\u1ea1i \u1ee9ng d\u1ee5ng nh\u01b0ng v\u1eabn ch\u01b0a \u0111\u0103ng nh\u1eadp \u0111\u01b0\u1ee3c, trong khi c\u1ea7n thanh to\u00e1n h\u1ecdc ph\u00ed g\u1ea5p cho con, anh\/ch\u1ecb c\u00f3 th\u1ec3:<\/p>\n<ul data-start=\"546\" data-end=\"626\" data-is-last-node=\"\" data-is-only-node=\"\">\n<li data-section-id=\"15a85x\" data-start=\"546\" data-end=\"585\"><span class=\"entity-underline hover:entity-accent group inline cursor-pointer align-baseline whitespace-nowrap\" tabindex=\"0\" role=\"button\"><span class=\"group-hover:entity-accent whitespace-normal\">\u0110\u0103ng nh\u1eadp SISAP tr\u00ean tr\u00ecnh duy\u1ec7t Web b\u1eb1ng \u0111i\u1ec7n tho\u1ea1i ho\u1eb7c m\u00e1y t\u00ednh<\/span><\/span><\/li>\n<li data-section-id=\"e8tlh7\" data-start=\"586\" data-end=\"626\" data-is-last-node=\"\"><span class=\"entity-underline hover:entity-accent group inline cursor-pointer align-baseline whitespace-nowrap\" tabindex=\"0\" role=\"button\"><span class=\"group-hover:entity-accent whitespace-normal\">Th\u1ef1c hi\u1ec7n thanh to\u00e1n h\u1ecdc ph\u00ed tr\u1ef1c ti\u1ebfp tr\u00ean Web \u0111\u1ec3 tr\u00e1nh \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn th\u1eddi gian \u0111\u00f3ng ti\u1ec1n c\u1ee7a h\u1ecdc sinh<\/span><\/span>.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>1. T\u1ed5ng quan B\u00e0i vi\u1ebft h\u01b0\u1edbng d\u1eabn c\u00e1ch x\u1eed l\u00fd l\u1ed7i kh\u00f4ng th\u1ec3 \u0111\u0103ng nh\u1eadp v\u00e0o \u1ee9ng d\u1ee5ng SISAP Ph\u1ee5 huynh. L\u1ed7i n\u00e0y x\u1ea3y ra khi h\u1ec7 th\u1ed1ng hi\u1ec3n th\u1ecb th\u00f4ng b\u00e1o t\u00e0i kho\u1ea3n ho\u1eb7c m\u1eadt kh\u1ea9u kh\u00f4ng ch\u00ednh x\u00e1c (nh\u01b0 h\u00ecnh \u1ea3nh b\u00ean d\u01b0\u1edbi). Nguy\u00ean nh\u00e2n do ng\u01b0\u1eddi d\u00f9ng&#8230;<\/p>\n","protected":false},"author":23,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[27],"ht-kb-tag":[],"class_list":["post-149","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-quen-doi-mat-khau"],"_links":{"self":[{"href":"\/sisap-phu-huynh\/wp-json\/wp\/v2\/ht-kb\/149","targetHints":{"allow":["GET"]}}],"collection":[{"href":"\/sisap-phu-huynh\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"\/sisap-phu-huynh\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"\/sisap-phu-huynh\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"\/sisap-phu-huynh\/wp-json\/wp\/v2\/comments?post=149"}],"version-history":[{"count":3,"href":"\/sisap-phu-huynh\/wp-json\/wp\/v2\/ht-kb\/149\/revisions"}],"predecessor-version":[{"id":585,"href":"\/sisap-phu-huynh\/wp-json\/wp\/v2\/ht-kb\/149\/revisions\/585"}],"wp:attachment":[{"href":"\/sisap-phu-huynh\/wp-json\/wp\/v2\/media?parent=149"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"\/sisap-phu-huynh\/wp-json\/wp\/v2\/ht-kb-category?post=149"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"\/sisap-phu-huynh\/wp-json\/wp\/v2\/ht-kb-tag?post=149"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}