{"id":255,"date":"2026-07-31T15:15:05","date_gmt":"2026-07-31T08:15:05","guid":{"rendered":"http:\/\/helpemis.misa.vn\/sisap-phu-huynh\/?post_type=ht_kb&p=255"},"modified":"2026-08-07T11:56:13","modified_gmt":"2026-08-07T04:56:13","slug":"phu-huynh-gui-yeu-cau-ho-tro-neu-gap-van-de-khi-thanh-toan-tren-sisap-phu-huynh","status":"publish","type":"ht_kb","link":"\/sisap-phu-huynh\/knowledge-base\/phu-huynh-gui-yeu-cau-ho-tro-neu-gap-van-de-khi-thanh-toan-tren-sisap-phu-huynh\/","title":{"rendered":"Ph\u1ee5 huynh g\u1eedi y\u00eau c\u1ea7u h\u1ed7 tr\u1ee3 khi g\u1eb7p v\u1ea5n \u0111\u1ec1 v\u1ec1 thanh to\u00e1n tr\u00ean SISAP Ph\u1ee5 huynh"},"content":{"rendered":"
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1. T\u1ed5ng quan<\/h3>\n

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Trong m\u1ed9t s\u1ed1 tr\u01b0\u1eddng h\u1ee3p, do \u0111\u1ed9 tr\u1ec5 c\u1ee7a h\u1ec7 th\u1ed1ng ng\u00e2n h\u00e0ng ho\u1eb7c \u0111\u01b0\u1eddng truy\u1ec1n, tr\u1ea1ng th\u00e1i thanh to\u00e1n tr\u00ean \u1ee9ng d\u1ee5ng SISAP c\u00f3 th\u1ec3 ch\u01b0a \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt ngay d\u00f9 ph\u1ee5 huynh \u0111\u00e3 thanh to\u00e1n th\u00e0nh c\u00f4ng, t\u00e0i kho\u1ea3n \u0111\u00e3 b\u1ecb tr\u1eeb ti\u1ec1n ho\u1eb7c \u0111\u00e3 chuy\u1ec3n kho\u1ea3n. B\u00e0i vi\u1ebft h\u01b0\u1edbng d\u1eabn c\u00e1ch x\u1eed l\u00fd c\u00e1c tr\u01b0\u1eddng h\u1ee3p \u0111\u00e3 thanh to\u00e1n th\u00e0nh c\u00f4ng nh\u01b0ng SISAP ch\u01b0a c\u1eadp nh\u1eadt; thanh to\u00e1n th\u1ea5t b\u1ea1i nh\u01b0ng t\u00e0i kho\u1ea3n v\u1eabn b\u1ecb tr\u1eeb ti\u1ec1n; thanh to\u00e1n nh\u1ea7m, thanh to\u00e1n tr\u00f9ng ho\u1eb7c giao d\u1ecbch ch\u01b0a x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c k\u1ebft qu\u1ea3.<\/strong><\/p>\n<\/div><\/div>\n

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2. C\u00e1ch x\u1eed l\u00fd<\/h3>\n

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C\u00e2u h\u1ecfi 1: \u0110\u00e3 thanh to\u00e1n th\u00e0nh c\u00f4ng, t\u00e0i kho\u1ea3n \u0111\u00e3 b\u1ecb tr\u1eeb ti\u1ec1n nh\u01b0ng SISAP v\u1eabn hi\u1ec3n th\u1ecb 'C\u1ea7n thanh to\u00e1n' th\u00ec l\u00e0m th\u1ebf n\u00e0o?<\/h4>\n

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Bi\u1ec3u hi\u1ec7n: <\/strong>Ph\u1ee5 huynh \u0111\u00e3 thanh to\u00e1n th\u00e0nh c\u00f4ng v\u00e0 t\u00e0i kho\u1ea3n ng\u00e2n h\u00e0ng \u0111\u00e3 b\u1ecb tr\u1eeb ti\u1ec1n nh\u01b0ng tr\u00ean \u1ee9ng d\u1ee5ng SISAP <\/strong>ph\u1ee5 huynh<\/strong> ch\u1ecdn ph\u00e2n h\u1ec7 H\u1ecdc ph\u00ed\\ C\u1ea7n thanh to\u00e1n<\/strong>\u00a0kho\u1ea3n thu v\u1eabn hi\u1ec3n th\u1ecb ch\u01b0a thanh to\u00e1n<\/strong>.<\/p>\n

\"\"<\/p>\n

Gi\u1ea3i ph\u00e1p:<\/strong><\/p>\n

    \n
  • Ch\u1ee5p \u1ea3nh giao d\u1ecbch ho\u1eb7c l\u1ecbch s\u1eed giao d\u1ecbch th\u1ec3 hi\u1ec7n \u0111\u00e3 tr\u1eeb ti\u1ec1n th\u00e0nh c\u00f4ng.<\/li>\n
  • G\u1eedi \u1ea3nh giao d\u1ecbch cho k\u1ebf to\u00e1n nh\u00e0 tr\u01b0\u1eddng ho\u1eb7c gi\u00e1o vi\u00ean ph\u1ee5 tr\u00e1ch\/gi\u00e1o vi\u00ean ch\u1ee7 nhi\u1ec7m<\/strong> \u0111\u1ec3 ki\u1ec3m tra.<\/li>\n<\/ul>\n

    \"\"<\/p>\n

      \n
    • Nh\u00e0 tr\u01b0\u1eddng ki\u1ec3m tra sao k\u00ea t\u00e0i kho\u1ea3n:\n
        \n
      • N\u1ebfu ti\u1ec1n \u0111\u00e3 v\u1ec1 t\u00e0i kho\u1ea3n nh\u00e0 tr\u01b0\u1eddng:<\/strong> Nh\u00e0 tr\u01b0\u1eddng x\u00e1c nh\u1eadn thanh to\u00e1n cho h\u1ecdc sinh, tr\u1ea1ng th\u00e1i tr\u00ean SISAP s\u1ebd \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt.<\/li>\n
      • N\u1ebfu ti\u1ec1n ch\u01b0a v\u1ec1 t\u00e0i kho\u1ea3n nh\u00e0 tr\u01b0\u1eddng:<\/strong> Ph\u1ee5 huynh li\u00ean h\u1ec7 ng\u00e2n h\u00e0ng \u0111\u1ec3 ki\u1ec3m tra tr\u1ea1ng th\u00e1i giao d\u1ecbch.<\/li>\n<\/ul>\n<\/li>\n
      • Tr\u01b0\u1eddng h\u1ee3p giao d\u1ecbch b\u1ecb treo ho\u1eb7c th\u1ea5t b\u1ea1i, ng\u00e2n h\u00e0ng s\u1ebd x\u1eed l\u00fd ho\u00e0n ti\u1ec1n theo quy \u0111\u1ecbnh c\u1ee7a t\u1eebng ng\u00e2n h\u00e0ng.<\/li>\n<\/ul>\n<\/div><\/div>\n
        <\/span><\/p>\n

        C\u00e2u h\u1ecfi 2: Ch\u01b0a thanh to\u00e1n nh\u01b0ng SISAP hi\u1ec3n th\u1ecb '\u0110\u00e3 x\u00e1c nh\u1eadn thu' th\u00ec l\u00e0m th\u1ebf n\u00e0o?<\/h4>\n

        <\/div>

        \n

        Nguy\u00ean nh\u00e2n:<\/strong> C\u00f3 th\u1ec3 giao d\u1ecbch c\u1ee7a ph\u1ee5 huynh kh\u00e1c \u0111\u00e3 thanh to\u00e1n nh\u1ea7m v\u00e0o m\u00e3 \u0111\u1ecbnh danh c\u1ee7a h\u1ecdc sinh.<\/p>\n

        Gi\u1ea3i ph\u00e1p:<\/strong><\/p>\n

          \n
        • Ch\u1ee5p m\u00e0n h\u00ecnh tr\u1ea1ng th\u00e1i “\u0110\u00e3 x\u00e1c nh\u1eadn thu”<\/strong> v\u00e0 g\u1eedi cho k\u1ebf to\u00e1n nh\u00e0 tr\u01b0\u1eddng ho\u1eb7c gi\u00e1o vi\u00ean ph\u1ee5 tr\u00e1ch\/gi\u00e1o vi\u00ean ch\u1ee7 nhi\u1ec7m.<\/li>\n
        • Nh\u00e0 tr\u01b0\u1eddng ki\u1ec3m tra v\u00e0 \u0111i\u1ec1u ch\u1ec9nh l\u1ea1i th\u00f4ng tin thanh to\u00e1n cho \u0111\u00fang.<\/li>\n<\/ul>\n<\/div><\/div>\n
          <\/span><\/p>\n

          C\u00e2u h\u1ecfi 3: Thanh to\u00e1n nh\u1ea7m cho h\u1ecdc sinh kh\u00e1c th\u00ec l\u00e0m th\u1ebf n\u00e0o?<\/h4>\n

          <\/div>

          \n

          Nguy\u00ean nh\u00e2n:<\/strong> Ph\u1ee5 huynh nh\u1eadp sai m\u00e3 \u0111\u1ecbnh danh h\u1ecdc sinh khi th\u1ef1c hi\u1ec7n thanh to\u00e1n.<\/p>\n

          Gi\u1ea3i ph\u00e1p:<\/strong><\/p>\n

            \n
          • Ch\u1ee5p \u1ea3nh giao d\u1ecbch thanh to\u00e1n th\u00e0nh c\u00f4ng v\u00e0 g\u1eedi cho k\u1ebf to\u00e1n nh\u00e0 tr\u01b0\u1eddng ho\u1eb7c gi\u00e1o vi\u00ean ph\u1ee5 tr\u00e1ch\/gi\u00e1o vi\u00ean ch\u1ee7 nhi\u1ec7m<\/strong>.<\/li>\n
          • Nh\u00e0 tr\u01b0\u1eddng ki\u1ec3m tra v\u00e0 h\u1ed7 tr\u1ee3 ho\u00e0n ti\u1ec1n ho\u1eb7c \u0111i\u1ec1u ch\u1ec9nh th\u00f4ng tin thanh to\u00e1n<\/strong> theo t\u00ecnh tr\u1ea1ng giao d\u1ecbch th\u1ef1c t\u1ebf.<\/li>\n<\/ul>\n<\/div><\/div>\n
            <\/span><\/p>\n

            C\u00e2u h\u1ecfi 4: Thanh to\u00e1n th\u1ea5t b\u1ea1i, \u0111ang thanh to\u00e1n ng\u00e2n h\u00e0ng th\u00ec t\u1ef1 \u0111\u1ed9ng tho\u00e1t nh\u01b0ng t\u00e0i kho\u1ea3n v\u1eabn b\u1ecb tr\u1eeb ti\u1ec1n, SISAP v\u1eabn hi\u1ec3n th\u1ecb 'C\u1ea7n thanh to\u00e1n' th\u00ec l\u00e0m th\u1ebf n\u00e0o?<\/h4>\n

            <\/div>

            \n

            \"\"<\/p>\n

            Bi\u1ec3u hi\u1ec7n:<\/strong> Ph\u1ee5 huynh th\u1ef1c hi\u1ec7n thanh to\u00e1n h\u1ecdc ph\u00ed nh\u01b0ng giao d\u1ecbch b\u00e1o thanh to\u00e1n th\u1ea5t b\u1ea1i, \u1ee9ng d\u1ee5ng ng\u00e2n h\u00e0ng t\u1ef1 tho\u00e1t ho\u1eb7c giao d\u1ecbch b\u1ecb gi\u00e1n \u0111o\u1ea1n; \u0111\u1ed3ng th\u1eddi t\u00e0i kho\u1ea3n ng\u00e2n h\u00e0ng v\u1eabn b\u1ecb tr\u1eeb ti\u1ec1n v\u00e0 SISAP v\u1eabn hi\u1ec3n th\u1ecb ‘C\u1ea7n thanh to\u00e1n’.<\/strong><\/p>\n

            Nguy\u00ean nh\u00e2n:<\/strong> Giao d\u1ecbch c\u00f3 th\u1ec3 b\u1ecb gi\u00e1n \u0111o\u1ea1n do h\u1ec7 th\u1ed1ng ho\u1eb7c \u0111\u01b0\u1eddng truy\u1ec1n ng\u00e2n h\u00e0ng.<\/p>\n

            Gi\u1ea3i ph\u00e1p:<\/strong><\/p>\n

              \n
            • Ch\u1edd \u0111\u1ebfn ng\u00e0y h\u00f4m sau v\u00e0 ki\u1ec3m tra l\u1ea1i l\u1ecbch s\u1eed giao d\u1ecbch, bi\u1ebfn \u0111\u1ed9ng s\u1ed1 d\u01b0 t\u00e0i kho\u1ea3n.<\/li>\n
            • N\u1ebfu ti\u1ec1n \u0111\u00e3 \u0111\u01b0\u1ee3c ho\u00e0n:<\/strong> Ph\u1ee5 huynh c\u00f3 th\u1ec3 thanh to\u00e1n l\u1ea1i h\u1ecdc ph\u00ed.<\/li>\n
            • N\u1ebfu ti\u1ec1n ch\u01b0a \u0111\u01b0\u1ee3c ho\u00e0n:<\/strong> Ch\u1ee5p \u1ea3nh giao d\u1ecbch b\u1ecb tr\u1eeb ti\u1ec1n v\u00e0 g\u1eedi cho nh\u00e0 tr\u01b0\u1eddng \u0111\u1ec3 ki\u1ec3m tra.\n
                \n
              • Ti\u1ec1n \u0111\u00e3 v\u1ec1 t\u00e0i kho\u1ea3n nh\u00e0 tr\u01b0\u1eddng:<\/strong> Nh\u00e0 tr\u01b0\u1eddng x\u00e1c nh\u1eadn thanh to\u00e1n, SISAP s\u1ebd c\u1eadp nh\u1eadt tr\u1ea1ng th\u00e1i \u0111\u00e3 thanh to\u00e1n.<\/li>\n
              • Ti\u1ec1n ch\u01b0a v\u1ec1 t\u00e0i kho\u1ea3n nh\u00e0 tr\u01b0\u1eddng:<\/strong> Ph\u1ee5 huynh li\u00ean h\u1ec7 ng\u00e2n h\u00e0ng \u0111\u1ec3 ki\u1ec3m tra giao d\u1ecbch.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div><\/div>\n
                <\/span><\/p>\n

                C\u00e2u h\u1ecfi 5: Ph\u1ee5 huynh b\u1ecb tr\u1eeb ti\u1ec1n 2 l\u1ea7n khi thanh to\u00e1n h\u1ecdc ph\u00ed th\u00ec l\u00e0m th\u1ebf n\u00e0o?<\/h4>\n

                <\/div>

                \n

                Nguy\u00ean nh\u00e2n:<\/strong> Do ph\u1ee5 huynh \u0111\u00e3 thanh to\u00e1n h\u1ecdc ph\u00ed 1 l\u1ea7n r\u1ed3i nh\u01b0ng th\u1ea5y tr\u1ea1ng th\u00e1i tr\u00ean \u1ee9ng d\u1ee5ng kh\u00f4ng \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt tr\u1ea1ng th\u00e1i ‘\u0110\u00e3 thanh to\u00e1n’ n\u00ean ph\u1ee5 huynh th\u1ef1c hi\u1ec7n thanh to\u00e1n l\u1ea1i d\u1eabn \u0111\u1ebfn vi\u1ec7c t\u00e0i kho\u1ea3n b\u1ecb tr\u1eeb ti\u1ec1n 2 l\u1ea7n.<\/p>\n

                Gi\u1ea3i ph\u00e1p:<\/strong><\/p>\n

                  \n
                • Ph\u1ee5 huynh ch\u1edd \u0111\u1ebfn ng\u00e0y h\u00f4m sau v\u00e0 ki\u1ec3m tra l\u1ecbch s\u1eed giao d\u1ecbch ng\u00e2n h\u00e0ng ho\u00e0n ti\u1ec1n hay kh\u00f4ng.<\/li>\n
                • N\u1ebfu ch\u01b0a \u0111\u01b0\u1ee3c ho\u00e0n ti\u1ec1n<\/strong>, ch\u1ee5p \u1ea3nh 2 giao d\u1ecbch b\u1ecb tr\u1eeb ti\u1ec1n v\u00e0 g\u1eedi cho gi\u00e1o vi\u00ean ho\u1eb7c k\u1ebf to\u00e1n nh\u00e0 tr\u01b0\u1eddng \u0111\u1ec3 ki\u1ec3m tra.<\/li>\n
                • Nh\u00e0 tr\u01b0\u1eddng ki\u1ec3m tra s\u1ed1 ti\u1ec1n th\u1ef1c t\u1ebf \u0111\u00e3 nh\u1eadn:<\/li>\n<\/ul>\n
                    \n
                  • \n
                      \n
                    • Ti\u1ec1n \u0111\u00e3 v\u1ec1 t\u00e0i kho\u1ea3n nh\u00e0 tr\u01b0\u1eddng 2 l\u1ea7n:<\/strong> Nh\u00e0 tr\u01b0\u1eddng ch\u1ee7 \u0111\u1ed9ng ho\u00e0n l\u1ea1i kho\u1ea3n ti\u1ec1n thanh to\u00e1n th\u1eeba cho ph\u1ee5 huynh.<\/li>\n
                    • Ti\u1ec1n ch\u1ec9 v\u1ec1 t\u00e0i kho\u1ea3n nh\u00e0 tr\u01b0\u1eddng 1 l\u1ea7n:<\/strong> Ph\u1ee5 huynh li\u00ean h\u1ec7 ng\u00e2n h\u00e0ng \u0111\u1ec3 ki\u1ec3m tra giao d\u1ecbch c\u00f2n l\u1ea1i.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n
                        \n
                      • <\/li>\n<\/ul>\n<\/div><\/div>\n
                        <\/span><\/p>\n

                        3. L\u01b0u \u00fd<\/strong><\/h3>\n

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                        \n
                          \n
                        • MISA kh\u00f4ng c\u00f3 quy\u1ec1n truy c\u1eadp th\u00f4ng tin t\u00e0i kho\u1ea3n ng\u00e2n h\u00e0ng c\u1ee7a nh\u00e0 tr\u01b0\u1eddng<\/strong>, v\u00ec v\u1eady \u1ea3nh giao d\u1ecbch anh\/ch\u1ecb g\u1eedi qua Chat h\u1ed7 tr\u1ee3 ch\u1ec9 \u0111\u01b0\u1ee3c d\u00f9ng \u0111\u1ec3 ghi nh\u1eadn th\u00f4ng tin, kh\u00f4ng th\u1ec3 x\u00e1c nh\u1eadn<\/strong> nh\u00e0 tr\u01b0\u1eddng \u0111\u00e3 nh\u1eadn \u0111\u01b0\u1ee3c ti\u1ec1n hay ch\u01b0a. Anh\/ch\u1ecb vui l\u00f2ng g\u1eedi \u1ea3nh giao d\u1ecbch cho k\u1ebf to\u00e1n ho\u1eb7c gi\u00e1o vi\u00ean ch\u1ee7 nhi\u1ec7m \u0111\u1ec3 nh\u00e0 tr\u01b0\u1eddng \u0111\u1ed1i so\u00e1t. Sau khi x\u00e1c nh\u1eadn \u0111\u00e3 nh\u1eadn \u0111\u01b0\u1ee3c ti\u1ec1n, nh\u00e0 tr\u01b0\u1eddng s\u1ebd c\u1eadp nh\u1eadt tr\u1ea1ng th\u00e1i thanh to\u00e1n tr\u00ean SISAP.<\/li>\n
                        • Tr\u01b0\u1eddng h\u1ee3p anh\/ch\u1ecb \u0111\u00e3 b\u1ecb ng\u00e2n h\u00e0ng tr\u1eeb ti\u1ec1n nh\u01b0ng tr\u00ean \u1ee9ng d\u1ee5ng v\u1eabn hi\u1ec3n th\u1ecb tr\u1ea1ng th\u00e1i\u00a0Ch\u01b0a thanh to\u00e1n\/C\u1ea7n thanh to\u00e1n<\/strong>, anh\/ch\u1ecb vui l\u00f2ng\u00a0kh\u00f4ng thanh to\u00e1n l\u1ea1i l\u1ea7n th\u1ee9 2<\/strong>\u00a0m\u00e0 h\u00e3y li\u00ean h\u1ec7 k\u1ebf to\u00e1n nh\u00e0 tr\u01b0\u1eddng ho\u1eb7c th\u1ea7y c\u00f4 gi\u00e1o ph\u1ee5 tr\u00e1ch, gi\u00e1o vi\u00ean ch\u1ee7 nhi\u1ec7m \u0111\u1ec3 \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 ki\u1ec3m tra v\u00e0 c\u1eadp nh\u1eadt tr\u1ea1ng th\u00e1i thanh to\u00e1n.<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":23,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[43],"ht-kb-tag":[],"class_list":["post-255","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-cau-hoi-thuong-gap-thanh-toan-tien-hoc"],"_links":{"self":[{"href":"\/sisap-phu-huynh\/wp-json\/wp\/v2\/ht-kb\/255","targetHints":{"allow":["GET"]}}],"collection":[{"href":"\/sisap-phu-huynh\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"\/sisap-phu-huynh\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"\/sisap-phu-huynh\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"\/sisap-phu-huynh\/wp-json\/wp\/v2\/comments?post=255"}],"version-history":[{"count":3,"href":"\/sisap-phu-huynh\/wp-json\/wp\/v2\/ht-kb\/255\/revisions"}],"predecessor-version":[{"id":841,"href":"\/sisap-phu-huynh\/wp-json\/wp\/v2\/ht-kb\/255\/revisions\/841"}],"wp:attachment":[{"href":"\/sisap-phu-huynh\/wp-json\/wp\/v2\/media?parent=255"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"\/sisap-phu-huynh\/wp-json\/wp\/v2\/ht-kb-category?post=255"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"\/sisap-phu-huynh\/wp-json\/wp\/v2\/ht-kb-tag?post=255"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}